Verifone vx 520 manual transaction

Verifone vx 520 quick reference manual pdf download. One verifone vx 520 declaration of conformity terminal packaging list. Insert if the customer has an emv chip card, and your card reader is enabled to accept emv transactions, then the customer should insert their card into the card readers chip card slot, which is on the front of the card reader, beneath the colored keys. Manual entry you can key the card number into the machine in the event that the card or card reader does not accept the. Verifone has attempted to ensure the accuracy of the contents of this document, this. Select ok to continue or cancel to pay in full with another card. This shopkeep payments terminal is an external device and does not integrate with shopkeep.

Vx520wcdma point of sale terminal user manual vx 520 3g. If the transaction is in a closed batch, you need to perform a refund. Verifone vx transaction types transaction types credit and debit transactions to initiate credit transactions to initiate creditdebit sale a sale transaction using select sale. Before you follow any of these steps, make sure to connect the terminal using a phone line or an ethernet connection and power it up. Using the verifone vx 520 terminal from sales to refunds, learn to use some basic functions of this verifone credit card terminal. Terminal and account user guide verifone vx520 emv acumen. Disconnecting the power during a transaction may cause transaction data files not yet stored in terminal memory to be lost. One verifone vx 520 device one power cable one thermal paper roll 214 in. It handles encryption, decryption, and processing at lightning speeds. To unlock the verifone vx 520 keypad and other terminals. Im assuming that he would have been able to install that function if it was listed. If the batch is open, you must void the transaction.

Vx 520 countertop payment device by verifone is part of the verix family of payment devices. You can refund transactions from a closed batch only. Rj45 is standard to connect to vx 520 terminals and usb is to. Retry transaction by swiping card or manually key card. For manual transactions, take imprint of card and press enter. Verifone mx915 user manual pdf sharp pos terminal up. Verifone vx 520 merchant manual download comm server error. Follow the instructions on the screen to process payment, including having the. These instructions will guide you through the proper steps to properly initialize your moneris verifone terminals vx520, vx810, vx820.

It delivers performance at lightingfast speeds, and uncompromised security. Dec 20, 2016 in addition, the vx 520 supports safetechsm encryption to ensure pointtopoint protection of your retail transaction data and potentially reduce the scope and cost of maintaining pci compliance. Step by step instructions for common transactions, and downloadable user guides at the bottom. Connect the terminalthe credit card terminal needs an ethernet or phone line connection to be able to communicate with the processor and run transactions. Feb 21, 2018 this video will show you how to print a transaction report on a verifone vx 520. The terminal will prompt for the transaction value. An ethernet connection is recommended for faster transaction speed. Close the printer lid and for debit authorizer too long. Make sure you also received the correct point of sale devices that you ordered.

Verifone vx 520 hot keys legend transaction with customer administrative reports. Completing a credit or debit card transaction on a verifone vx 520 when the cardholder is not present. Insert an emv chip credit or debit card, then do the. Accept emv credit, signature and pin debit transactions and select mobile wallets. View and download verifone vx520 user manual online. Refund sale has batched you only need to refund a sale if youve already batched out. A step by step guide to using the verifone vx520 to run.

All free equipment programs require a merchant transaction processing agreement. As a result of successfull transaction, the terminal prints out 2 receipts. Key in the transaction amount and press the green enter button. The decision to proceed with the transaction is up to you the merchant select yes to proceed with the transaction or no to cancel it.

Te caution ev the vx 520 3g uses a roll of 40 mmdiameter, singleply, thermalsensitive paper. This page is now obsolete and has been moved to the spoton knowledge base on confluence. For more information about refunding transactions please read how do i refund a transaction on my vx520. Card in use is not supported by terminal use a different card for transaction. Select yes to void last transaction vx520 verify item select. It is not recommended, but the download can be done via modem, due to the download can take up to one 1 hour. The terminals liion battery is not hazardous waste. Either accept the transaction with failed avs or cancel the. Ax not allowed 454 amex not allowed call removed before the end of the transaction. The verifone vx 520 powerpacked countertop payment device works hard so retailers dont have to. Apr 10, 2016 how to change the date and time on a verifone vx520 video tutorial shows you keystroke by keystroke how to update the time on a verifone vx520.

Vx520retailtransactions ipp vx520 restaurant transactions. The free pos system program also requires a harbortouch pos system service. To process a void, from the main salevoidrefund screen. The vx 520 terminal arrives in a box with a phone line cable, a roll of paper, and the power adapter. In the box the verifone vx 520 ships with a power adapter, telephone line cable, and roll of thermal paper. If the value is incorrect, use the yellow clear key to. Verifone recommend that the avs and csc guidelines distributed by your acquirers. Customer not present cnp manual keyed transaction 1. Table of contents terminals vx 520 hot key functions. This video outlines everything you need to know to setup your moneris vx 520 terminal and be payment ready. Vx520wcdma point of sale terminal user manual vx 520 3g installation guide verifone. Setting up the verifone vx 520 terminal step by step directions. Our meal voucher project used 300 vx 520s to accept payment and voucherssimplifying our daytoday.

Setting up the verifone vx 520 terminal step by step. The vx520 is a reliable and rugged countertop device, built to last. How to change the date and time on a verifone vx520. Verifone vx 520 quick reference guide quick reference guide 512 gift card purchase. Operating instructions of verifone vx 520 payment terminal.

Manual entry you can key the card number into the machine in the event that the card or card reader does not accept the other transmission methods, however, this could cause the transaction to downgrade and incur a higher interchange fee. The most common issue is the user holds the 8 key too long, locking the terminal keypad. Verifone vx 520 manual click here to download in the box. Verifone vx520 performing customer not present transaction.

View and download verifone vx 520 instruction manual online. The more payment types you can provide, the more customers you can serve. Vx520wcdma point of sale terminal user manual vx 520. Authorize transactions on verifone vx 520 terminals talus. You can void transactions only if they are within an open batch. View and download verifone vx 520 quick reference manual online. Apr 07, 2017 completing a credit or debit card transaction on a verifone vx 520 when the cardholder is not present. This is your vx 520 quick reference guide, a helpful. Point of sale terminal user manual 1 details for fcc id b32vx520ctls made by verifone inc.

How to print a transaction report on a verifone vx 520. Verifone verifone finland oyfinland oy vantaankoskentie 14vantaankoskentie 14 01670 vantaa01670 vantaa. The verifone vx 520820 is a twopiece eftpos machine with a convenient separate pin pad. Verifone troubleshooting errors sekure merchant solutions. Verifone vx 520 manual transaction westpac eftpos terminal manual westpac eftpos machine manual. In this video we take a look at a few of the most common issues that affect the verifone vx520, how to troubleshoot the verifone vx520 on vimeo. If one or multiple applications have registered with a manual launch for the trigger point, a user selection menu with available terminal commerce applications will be shown if one or multiple applications have registered with an auto launch for the same trigger point, apps will be run on a specified priority order. Dec 17, 2018 im assuming that he would have been able to install that function if it was listed. Verifones gateways are secure and pcidss compliant, so you know customer information is safe during processing.

Westpac eftpos manual transaction pos systems manual. How to change the date and time on a verifone vx520 video tutorial shows you keystroke by keystroke how to update the time on a verifone vx520. The battery should be recycled with other hazardous wastes or delivered to the terminal supplier for disposal. This video will show you how to print a transaction report on a verifone vx 520. Vx520 instructions and help dharma merchant services.

This is your vx 520 quick reference guide, a helpful and handy document that can walk you through the easy setup and common operations of your device. Occasionally, a credit card terminal might not process a transaction. Confirm the verifone vx 520 terminals phone cord is connected to the phone port on the terminal. A step by step guide to using the verifone vx520 to run everyday transactions. The customer should insert their card into the chip reader at the bottom of the terminal where it will remain until the transaction is complete. Authorize transactions on verifone vx 520 terminals. Operating instructions of verifone vx 520 payment terminal key assignment replacement of the paper roll button for opening the plastic cover sending report reversal transaction cancellation correction enter button magnet card reader pin code entering confirmation pin code correction cancel the operation chip card reader. To complete a transaction, simply swipe or insert a customers card or, for nfc payments, have them pass their phone over the terminal.

These instructions are for upgradingthe operating system as a partialdownload via ip, you can opt to perform a full. Contactless payments are limited to a maximum transaction. For more information about voiding transactions please read how do i void a transaction on my vx520. Using the verifone vx 520 terminal shopkeep support. Vx520 communication troubleshooting spoton help center. These instructions will guide you through the proper steps to properly initialize your moneris verifone terminal. To cancel the transaction and return the authorized amount to the card, initiate a gift void transaction. Use our ultrasecure transaction processing solution to deliver a fast, flexible and scalable payments infrastructure. If you want to authorize and hold an amount without charging a customer now, follow the steps in this article to authorize credit and debit transactions on a verifone vx 520 terminal. Rj45 is standard to connect to vx 520 terminals and usb is. Do not dispose the battery with combustible wastes. Bookmark manual will be automatically added to my manuals print this page. Select yes to void last transaction vx520 verify item. Have a quick question about your verifone card reader.

The second one comes out automatically in 20 secs, but if you would like to get it faster. Vx520ctls point of sale terminal user manual vx 520. Troubleshoot communication errors on verifone terminals. If the sale just happened today and the terminal has yet to batch, scroll down to see how to void instead, as youll save yourself from paying fees on the original sale.